How should a couple respond when wedding albums or videos are delivered late?
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Direct answer
Refer to the agreed delivery milestones, ask what remains outstanding and obtain a specific written completion plan.
Keep payment records and previous promises, and distinguish a delay from an agreed revision request. Ask whether a partial delivery is usable while remaining work is completed, without accepting altered terms unintentionally. If the issue continues, seek the appropriate local dispute or legal route. Public pressure does not replace evidence, and the remedy depends on the contract and applicable law rather than a universal wedding-industry deadline.
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