Refund Policy
This page reproduces the Refund Policy in Section 8 of our Terms and Conditions. It does not create a separate or additional refund entitlement.
Subscriptions and paid features
Payments are generally final once a subscription, in-app purchase, or paid feature is activated. Weddme does not provide discretionary refunds merely because you changed your mind, did not use the service, did not find a match, disagreed with another user's conduct, or were restricted for breaching these Terms.
Refunds, reversals, credits, or adjustments may be considered only where required by applicable law, mandatory app-store rules, payment-provider rules, a duplicate charge, an unauthorized transaction, proven payment error, or a material Weddme-caused technical failure that prevented access to the paid service and could not reasonably be corrected.
a) If you cancel before the end of a billing period, your subscription may remain active until the end of that period unless the payment provider or applicable law requires a different result.
b) Purchases made through Apple App Store, Google Play Store, or another payment provider are subject to that provider's refund process and rules. Where those rules apply, you must submit the request through the relevant provider.
c) Weddme may reject refund requests connected with fraud, abuse, account misuse, policy violations, or attempts to obtain paid access without payment.
d) Any approved refund may be limited to the affected transaction or unused portion required by law or provider rules. Approval of one refund does not create a general right to future refunds.
Payment support
For a payment query, contact [email protected] with your transaction reference and a description of the issue. Do not send your password, full card number, or card security code.
Purchases through an app store or another payment provider remain subject to the relevant provider's refund process and rules, as described above.