How can families confirm that the person taking a venue deposit is authorised?
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Direct answer
Confirm the person's authority directly with the venue through independently obtained contact details before transferring a deposit.
Check the business name, room, date and booking reference on the contract, and verify the payment destination. Ask for a formal receipt and who can confirm the reservation afterwards. A branded message, business card or urgent demand to secure a date is not sufficient evidence. If the account name or terms do not match, pause payment until the venue explains and documents the arrangement.
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