What should be done when a promised dietary meal is unavailable on the wedding day?
Last reviewed:
Direct answer
Contact the responsible catering person and seek a confirmed suitable replacement; do not improvise safety by removing ingredients from another dish.
Explain the specific dietary requirement again and distinguish a preference from an allergy or other medical need. If staff cannot verify a safe option, tell the guest honestly so they can decide what to do. Record the missing contracted service for later follow-up. Avoid pressuring the guest to eat an uncertain meal simply because the wedding is busy or the food looks similar.
Sources used
Allergen guidance for food businesses
UK Food Standards Agency
Ingredient communication and cross-contact controls; no UK statutory allergen list is asserted as Pakistani law.Source checked:
View sourceEating out or ordering food when you have an allergy
UK Food Standards Agency
Communicating specific allergy needs; individual medical plans and local emergency services take priority.Source checked:
View source