What should someone do when an online wedding purchase does not match its advertised photographs?
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Direct answer
Photograph the delivered item and packaging, preserve the advertisement and ask the seller to address the specific mismatch.
Compare material, colour, measurements, included pieces and visible construction against what was promised, while allowing for ordinary screen differences. Report the issue promptly and avoid altering the item before the seller's process is clear. Keep payment and delivery records. The available remedy depends on the purchase terms and applicable law, not simply on whether the marketing photograph looked more attractive.
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Happy holidays! Shopping tips from the FTC
US Federal Trade Commission
Recordkeeping and checking shipping, returns and warranties. Weddme's wedding checklists are editorial applications, not claims of automatic local refund rights.Source checked:
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University of Georgia Extension
Clothing quality, fit and purchasing principles. US legal references on this page are not stated as Pakistani consumer law.Source checked:
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